Updated Date: May 14, 2026 · Effective Date: May 14, 2026
Welcome to use Enterprise Subscription Service (hereinafter referred to as "this Service"). Please carefully read, understand and abide by the following agreement. This Agreement is a legally binding agreement between you (Enterprise User) and 【DOCUAGILE PTE. LTD.】 (hereinafter referred to as "the Company" or "we"), a company legally established and validly existing in accordance with the laws of Singapore, regarding your use of the recharge service of EasyClaw Enterprise Edition. This Service is exclusive to enterprises and is only provided to enterprise users; individual users are not permitted to use this Service.
Special Notice: The Enterprise Subscription Service under this Agreement adopts a "seat-based" billing model, which differs from the EasyClaw Individual Version billing rules. Please verify the service type carefully before purchase.
1. This Agreement constitutes a legally binding agreement between you (the enterprise or organization that purchases and activates the Enterprise Subscription Service) and DocuAgile Pte. Ltd. ("Company" or "us") regarding your use of the Service.
2. As an Enterprise User, before using this Service, you must carefully read and fully understand all the terms of this Agreement, especially the terms that we prompt you to pay attention to in a reasonable manner (including but not limited to recharge rules, refund terms, and exemption or limitation of liability clauses). If you do not agree to any term of this Agreement, please do not perform any recharge operation; once you complete the recharge payment, it shall be deemed that you have read and agreed to all the contents of this Agreement on behalf of the enterprise, and this Agreement shall immediately take legal effect between you (Enterprise User) and us, and shall be binding on both parties.
3. The Enterprise Subscription Service under this Agreement refers to the paid value-added service system provided by the Company to enterprise customers, including two plan types: Enterprise Standard and Enterprise Flagship. The Service covers all features bound to an enterprise identity within the EasyClaw PC client, and the specific service content shall be subject to the plan selected at the time of purchase and the real-time disclosures on the applicable purchase page.
4. This Agreement does not apply to the EasyClaw Individual Version (including standard subscription membership and cloud host membership). Individual Version services are governed by the EasyClaw Individual Subscription Agreement. Where you or any member of your organization also holds an Individual Version account, the benefits of such account are calculated independently and are not interoperable with or supplemental to the Enterprise Version.
5. You must confirm that, as an Enterprise User, you have the capacity for civil rights and civil conduct corresponding to the use of this Service as stipulated by the laws of Singapore, and can independently bear all legal liabilities arising from the use of this Service. You warrant that you are a legally established and validly existing enterprise entity, and the relevant enterprise information provided by you is true, legal and effective. If you provide false information or do not have the qualification of an enterprise entity, you shall bear all legal liabilities arising therefrom, and the Company has the right to terminate this Service and pursue your relevant liabilities.
1. This Agreement constitutes an agreement between you and DocuAgile Pte. Ltd. ("us" or "us") regarding your use of the Service.
2. This Agreement is supplemental agreement to the EasyClaw End User License Agreement and the EasyClaw Privacy Policy and shall constitute an integral part of the Agreement and the EasyClaw End User License Agreement and the EasyClaw Privacy Policy. In the event of any conflict or inconsistency between this Agreement and the aforementioned documents, this Agreement shall prevail. Matters not mentioned herein shall be governed by the EasyClaw End User License Agreement and the EasyClaw Privacy Policy.
Refers to the enterprise version client application, official website (https://team.easyclaw.com/) and relevant interfaces provided to third parties that are lawfully owned and operated by the company. The company may adjust product forms based on business development, subject to the version actually used by users.
Means in particular the business entity which is duly incorporated and validly existing, logs in, registers and uses the Enterprise Version of EasyClaw, and intends to apply for or use the Reload Service. In this Agreement, the "User" refers to "you" (Corporate User).
Means the value-added service whereby Users subscribe to EasyClaw Member Program by paying US Dollars in exchange for receiving points and interests within products.
The Service currently provides two types of enterprise-level subscription service, i.e. Enterprise Standard and Enterprise Flagship, with points as the measure unit of interest, applicable for the PC Corporate Version of EasyClaw.
Mean the certificates of virtual equity received by corporate users after their reload, the validity period of which is subject to the agreement on the subscription interface. The points may only be used for quota management and allocation relevant operations on the local corporate version platform of EasyClaw. They shall not be convertible into any legal currency, or transferred, donated or sold to the third party (including other companies and individuals).
Refer to the fixed amount of points issued according to the subscription period after the users subscribe to the members of corresponding slots. The validity period of the points is bound to the corresponding interest period.
Refers to a calendar month lasting 30 consecutive days.
It is divided into monthly Subscription period (1 calendar month) and annual Subscription period (12 consecutive calendar months), i.e. the total time of the membership services that you pay for and we promise to provide you with.
Refers to the period during which the membership interests are granted, used and valid, which corresponds to each calendar month of the subscription period.
Means the date on which you successfully subscribe for the first time, which is the base date of interest issuance, automatic renewal and deduction of fee for each subsequent automatic subscription period; if the Invoice Date is changed in special circumstances such as cross-dimension upgrade, the provisions of this Agreement shall prevail.
Means the upgrade from low-level membership package to high-level membership package within the same subscription period type, including the gist upgrade in the monthly subscription package and the gist upgrade in the annual subscription package (for example, from monthly standard version to monthly Flagship version).
Refers to the upgrade from the monthly subscription packages to the annual subscription packages.
Refers to the unified resource pool formed by summing up the seat points, cloud space and other rights and interests under the corporate user accounts. The points consumed in the use of AI services by the sub-accounts of corporate members will be deducted from the corporate shared point pool in real time. The current balance of the corporate shared pool can be checked in the corporate management background on a real-time basis.
Refers to the cloud storage function provided by the enterprise version of the package. The enterprises and members can use the service as needed.
1.1 Enterprise subscription to value-added services shall adopt the seat management rules and charge based on the number of persons. Different subscription packages and the corresponding minimum and maximum seats shall be subject to the notice on the product subscription page.
1.2 Currently, the subscription version of the Service includes standard version and Flagship version. The company may add or adjust the recharging version according to its business development. Different version corresponds to different amount, number of points and exclusive rights and interests. The specific recharging amount, exchange ratio of points and scope of rights and interests shall be subject to the notices on the product recharging page.
1.3 To enhance the use experience, we support members to purchase additional points supplement package on the basis of the existing subscription packages. The number of points that can be purchased, the relevant rules and price shall be subject to the contents published on the purchase page when you actually make purchases.
1.4 The enterprise version subscription service you have activated may be used in the client application of the overseas version of EasyClaw. The specific service forms available shall be subject to the applicable scope displayed on the product interface when you make purchases.
1.5 For the avoidance of doubt, the enterprise version of Easyclaw and the personal version of the account are independent from each other, and the subscription interests and points of the account in different versions are non-transferable, non-combinable and non-interoperable.
1.6 The company is entitled to adjust the name, package amount and corresponding rights and interests of the subscription version in light of the business development plan, the enterprise's market demand and other factors. You will be notified of the adjustment in proper ways such as in the official announcement and in the official website of the enterprise version of EasyClaw. The corporate rights and interests corresponding to the recharges made before the effectiveness of the adjustment shall not be affected by the adjustment.
2.1 The validity of your enterprise version of the service shall be based on the total subscription service period you select when you purchase the service, starting from the effective date of the subscription order.
2.2 The interests you obtain by subscribing to paying members are divided into two categories: points interests and other interests (the list of interests shall be subject to the real-time announcement on the official page of the product). The two types of interests shall be issued jointly and the validity period shall be calculated independently. The corresponding issuance rules shall be implemented for the subscription period you select after the subscription becomes effective. The specific agreements are as follows:
2.3 The validity period of the interests (except for the points interests) granted on a monthly interest period shall be the corresponding natural monthly period, and the members' interests and points that have not been used within the validity period shall be automatically invalidated after the expiration of the current period; unless otherwise stipulated by laws and regulations or expressly stipulated in the Agreement, the unused interests shall not be carried over to the next period or be discounted and refunded. Specific validity period rules are as follows:
2.4 The company has the right to adjust the exchange ratio in light of operational needs, market changes and other factors, and will notify you of such adjustment through official channels in advance to ensure that you are informed of the adjustment.
2.5 Points may only be used for relevant operations relating to quota management and allocation of enterprises on the local enterprise version of EasyClaw, and may not be withdrawn, transferred or donated or used for other purposes other than those agreed in this Agreement.
2.6 The points gained by you through subscription shall only be used via your user account registered with the company, and you are prohibited from lending, leasing, transferring your company account and points (including transferring to other companies or individuals). The company shall impose reasonable restriction on the maximum number of terminals that can log in the same company account and the number of terminals online at the same time. If your use exceeds the restricted range, the company has the right to take such measures as restriction of login, restriction of points and interruption of service, and any loss arising therefrom shall be borne by you solely.
3.1 You may apply to upgrade an existing package to a package of a higher tier/dimension at any time during the validity period of the subscription, and the application for upgrade shall become effective immediately upon completion of the payment therefor. The specific amount of price difference due to the upgrade shall be subject to the real-time calculation and public notice on the upgrade page. We will immediately refund the corresponding balance points interest and other interests to you. Regardless of any upgrade or new purchase operation, the new service shall be recalculated from the date of payment for the upgrade.
3.2 After the completion of the upgrade, the price difference paid will not be refunded unless otherwise expressly provided in the Singapore laws.
4. In order to continuously improve your service experience and perfect your service content, we may launch optimization and update to member service content and entitlement rules. The optimization and update shall not involve the subscription price of the paid effective period and shall not reduce the core benefits that you have purchased and within the effective period. Where it is necessary to adjust some non-core functions or benefits that have been launched, we will make an explanation in advance in accordance with the principles of reasonableness, transparency and fairness.
1.1 The subscription standard of each paid version shall be calculated in US Dollars, and the specific amount shall be subject to the real-time publication on the charge page. The company shall have the reasonable pricing right for the subscription services at its sole discretion. Such pricing shall be in strict compliance with the relevant provisions of the Consumer Protection (Fair Dealing) Act (CPFTA) of Singapore so as to ensure that prices are fair, transparent and free from misleading pricing, and adapted to users' consumption needs.
1.2 You shall complete the top-up payment through the payment channels designated by the company (including, without limitation, international payment channels such as Stripe and Alipay). The payment methods supported by different terminals and systems may be different. Please follow the instructions on the payment page. If the payment fails or the top-up service cannot be processed due to problems with your payment account (such as insufficient balance, freezing of account, or incorrect information), you shall bear the relevant responsibilities by yourself, and the company can provide necessary assistance.
2.1 The points corresponding to the top-up service are the virtual consumption rights and interests, so upon the effectiveness of the subscription order, we shall begin to deliver membership service for the corresponding period to you; the consumption of real computing power in the course of your use of AI Service is part of the actual service costs incurred by us during the provision of service to you. Once the subscription is successful and the interest is consumed, in principle, no refund will be made. You are required to carefully check such information as the top-up version, the amount and other information prior to the top-up. Prudent operation:
2.2 If the above conditions for refund are met, you are required to contact the customer service of the company within 14 working days after the occurrence of the relevant situation and provide the relevant supporting materials and top-up vouchers (including but not limited to screenshots of the top-up order, payment voucher and description of the relevant issue). After the company verifies the aforementioned materials and vouchers, we will refund the relevant amount to you in the original payment method (deducting the fees corresponding to the points that you have used). The time of payment for the refund shall be subject to the time limit of payment specified in the payment channel.
2.3 We always recommend that you fully try the free service, review the service benefits, price, subscription period and usage rules and carefully verify your account information before making any purchase of the subscription service so as to prudently complete the purchase operation.
1. You shall properly keep your EasyClaw enterprise version user account and password and designate personnel to manage the account. You shall not disclose the same to any third party (including other enterprises and individuals). You shall be fully responsible for the loss of points, abnormal use of account and other problems caused by non-corporate reasons such as disclosure, theft or loss of the account, and the company shall not assume any liability for compensation.
2. You are prohibited from obtaining points by any illegal means (including but not limited to taking advantage of system loopholes, malicious software and stolen account, etc.), tampering with point records, or illegally transferring or selling points. If the company find the above behaviors, the company has the right to immediately block your corporate user account, cancel the unused points in the account, not refund the collected prepayment fees, and investigate your legal liabilities. You shall bear the full liability for compensation if any losses are caused to the company.
3. The company will strictly abide by the Personal Data Protection Act (PDPA) of Singapore to properly protect your corporate data and the prepayment information, and will not disclose, sell or misuse your relevant information without authorization, unless such disclosure, sale or misuse is permitted by the law or explicitly authorized by you.
4. In the event that the prepayment service is interrupted and points cannot be used normally due to the change of Singapore laws and regulations, government regulatory requirements, force majeure, system failures, network problems, defects of third-party services and other reasons that are not attributable to the company, the company shall not be liable for compensation but will try its best to take measures to resume the service and promptly notify you through official channels.
5. The relevant costs such as the equipment (such as office computer, mobile phone, etc.) and network fees required for the use of the Service and the payment handling fees shall be borne by you.
6. Your subscription member account is only used internally as the main account and sub-account that have been authorized by the company, and may not be lent, rented or shared to any third party, nor may you use your member account to be engaged in any illegal or profit-making activities. Once discovering the above violations, we will have the right to take such measures as service suspension, agreement termination in accordance with the relevant provisions of the service termination agreement, but the fees already collected will not be refunded.
3. In the event of suspension or termination of services, except for urgent violations, the company shall have the right but not the obligation to send notice to you and you may confirm the service status by logging into your account or contacting the client service.
4. Upon the termination of service, the points and membership rights that have been issued but not used in the current period in your account will be automatically invalid, unless otherwise provided by laws and regulations or this Agreement or downgrading of subscription packages by you. Unless otherwise mandatorily required by law, after the termination of services, we shall keep your relevant data in accordance with the requirements of the PDPA. The data kept beyond the statutory retention period will be anonymized or deleted according to law.
1. You shall be fully liable for any loss caused by your violation of the provisions hereof or relevant laws of Singapore or your improper operation, account leakage, etc.; and you shall bear full liability for indemnification for any losses caused to the Company, other users or any third party as a result thereof.
2. The company does not guarantee that this recharging service will be trouble-free or interruption free. In the event of temporary service interruption due to technical problems, system maintenance or other reasons, the company will do its best to repair the problem as soon as possible without liability for additional compensation, but will notify you in advance through official channels (except in the case of emergency).
3. When you recharge through a third party payment channel, there may be risks of theft, fraud and so on of your corporate payment account which shall be borne by you alone. The company is unable to control such risks, nor is it obliged to claim liability or compensate losses from criminals on your behalf, but will provide necessary assistance to the extent permitted by the law.
If you have any questions, complaints, comments or suggestions regarding this Agreement, prepayment service, use of points and other related matters, you can contact us at support@easyclaw.com, and we will respond to you in a timely manner within the reasonable period provided by the laws of Singapore and try our best to resolve the relevant issue for you.
In case of making complaint or feedback, you shall provide true, legal and valid relevant vouchers and recharge records (such as recharge records, screenshots, etc.) to ensure the authenticity of the feedback information. If you provide false information, you will bear the corresponding liability.
1. The formation, effectiveness, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of Singapore. If any term of this Agreement is invalid due to in conflict with the relevant laws or regulations in Singapore, the term shall be reinterpreted in accordance with the principles which come closest to the intention of this Agreement, so as to be consistent with the applicable law, and the remaining terms shall continue in effect and be binding upon both parties.
2. This Agreement is signed in Singapore. You may contact us at support@easyclaw.com to report any problems that you may have while using the Service. Most problems can be resolved quickly in this manner. You and Company each agree to use best efforts to resolve any dispute, claim, question or difference directly through discussion and good faith negotiations as a condition precedent to either party's right to commence litigation or arbitration.
3. If the parties fail to reach a unanimous resolution of the dispute, either party may initiate binding arbitration. Any dispute, controversy or claim arising out of or in connection with this Agreement, including the validity, invalidity, breach or termination thereof, shall be finally settled by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the Hong Kong International Arbitration Centre Administered Arbitration Rules in force when the notice of arbitration is submitted.
4. Company shall have the right to amend and improve this Agreement according to the updates of the laws of Singapore and business development needs. The amended Agreement shall be publicized through the official announcement of EasyClaw, the reminder of the product webpage or other methods, and shall take effect from the date of publicity. If you continue to use the Recharging Service, you shall be deemed to have agreed the amended Agreement.
5. You (corporate user) and the Company are independent persons, and this Agreement shall not constitute an agency, partnership, joint venture or employment relationship between us. The Company shall not be jointly and severally liable for any of your acts (unless otherwise provided by law).
6. The headings in this Agreement are inserted for convenience only and shall not affect the meaning or interpretation of any term of this Agreement.
Thank you for reading the EasyClaw Enterprise Subscription Service Agreement. If you have any questions, please contact us at support@easyclaw.com.